Contact information

Contact Us

If you have any questions regarding our home textile collections, slate decor, sizing details, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Slate Loom
Website: slateloom.store
Email: support@slateloom.store
Phone: +61 7 8516 3128
Business Address: 491 High Street, Melton, Victoria 3337, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned home textiles or decor parcels to this address without obtaining an authorized return warehouse address from our support team first.